Find clear answers to common questions about using MrKumka to compare, purchase, and manage car insurance. Learn how our platform works, how we support you, and what to expect at every step.
MrKumka is more than just a comparison site; we are your partner in making smart, confident financial decisions. Our platform is built to be clear, honest, and easy to use, so you can compare insurance options without confusion or pressure.
For faster response, you can reach us via phone at 02 080 9292 or add us on LINE @MrKumka.
No, our platform is designed to be intuitive and easy to navigate on your own, but support is always available if needed.
No registration is required to view quotes. You can compare offers instantly by entering basic information about yourself and your car.
Yes, you can email your results to yourself for later review. This way, you can review your options at your convenience or come back later to make a decision.
Yes, some of our partners offer instant online policy purchases with flexible payment options. In the case that our partners do not offer this feature, our team of experts will contact you to assist you with your purchase.
Absolutely. We use secure encryption and comply with data protection regulations to ensure your information is handled safely.
MrKumka helps you find affordable car insurance by comparing offers from multiple providers in one place. You can filter by price, coverage level, and additional coverage to identify the best value for your budget.
Once you select a car insurance offer, you’ll be directed to the insurer’s official website or our team will contact you to finalise your purchase. MrKumka does not handle transactions directly, and the insurance provider issues your policy securely and directly.
Yes, we need to perform a vehicle inspection in order to start your car insurance policy. Read our dedicated page for a complete guide on car inspection.
Yes, MrKumka can assist you in renewing your car insurance policy. You can easily compare updated offers and renew your policy, whether you are staying with your current provider or switching to a better deal.
Yes, MrKumka includes insurance options specifically tailored for electric vehicles, with coverage and pricing suited to EV models and usage patterns.
Currently, MrKumka focuses on personal-use vehicles, but some providers may offer coverage for light commercial use. You can contact our support team for tailored advice.
Once you choose to buy a policy through MrKumka, our team will contact you to finalise your purchase and discuss any additional details. Most providers offer multiple payment methods, including credit/debit cards, bank transfers, and instalment plans. Payment is made securely and directly with the insurer.
In Thailand, car insurance premiums are not tax-deductible for personal vehicles. However, if the vehicle is registered under a business or used for commercial purposes, some expenses may be eligible. We recommend consulting a tax advisor for specific guidance.
Yes. If you need to update your personal information, vehicle details, or coverage preferences, you can contact your insurer directly. If you are unsure how to proceed, MrKumka can help point you in the right direction.
Yes, but cancellation terms vary by insurer. Some providers may charge a cancellation fee or offer partial refunds depending on how long the policy has been active. We recommend reviewing your insurer’s cancellation policy or contacting them directly. Our team can also help you get started.
You would need to submit your claims directly with your insurer. You can find more information regarding how to file a claim on our dedicated page.
After purchasing a policy through MrKumka, you will receive your insurer’s emergency contact details along with your policy documents. Most insurers offer 24/7 claims hotlines. If you cannot find the information, you can reach out to our support team for assistance.
Contact your insurer’s emergency hotline as soon as it is safe to do so. They will guide you through the next steps, including sending a surveyor if needed. Keep your policy number and vehicle registration handy to speed up the process.
Typically, you’ll need your policy number, a copy of your driver’s license, vehicle registration, and photos of the damage or accident scene. Your insurer may request additional documents depending on the situation. These requirements will be outlined in your policy or by the insurer’s claims team.
Claim processing times vary by insurer and the complexity of the case. Simple claims may be resolved within a few days, while more complex cases could take longer. Most insurers aim to process claims as quickly as possible and will keep you updated throughout.
Yes. When you refer a friend to compare and buy car insurance at MrKumka, both you and your friend will receive rewards.
The more friends you refer, the more rewards you earn.
This promotion is offered by Roojai Co., Ltd. and runs until 31 December 2025. Learn more on our refer a friend page.
