Business Analyst

Responsibilities

The Business Analyst has a deep understanding of the business needs, processes in place, and challenges faced. He/she comes-up with solutions that are efficient, gather and document business requirements, and ensures that business expectations are met.

Job Duties

• Gather and document business requirements
• Come-up with solutions that are efficient
• Brief the development and testing teams about the scope of work and clarify doubts
• Review the test scenarios, and ensure that there is no gap in understanding
• Facilitate the communication between developers and testers so that issues get fixed quickly
• Keep business involved and updated through the course of the implementation
• Document our solutions on Confluence
• Conduct super-user training
• Log change requests and defects and get them prioritized by stakeholders
• Participate actively in the sprint activities
• Ensure good communication between business and IT
• Help manage external vendors
• Keep abreast with new solutions and features introduced by Salesforce and other vendors,

Requirements

• Minimum 5 years of experience, ideally in the insurance and finance industry
• Some experience with Salesforce would be a big advantage
• Fluent in Thai and English
• Good interpersonal skills
• Pragmatic and self-driven