How to Make Insurance Claims with Different Car Insurance Companies?

Driving can be a necessity in our lives, but sometimes we drive for pleasure or just to make life more convenient. No matter the reason, having car insurance offers a great amount of protection and peace considering that everyone at some point in their driving history will experience a minor or major car accident. When such unfortunate things do happen, you will need to make an insurance claim with your car insurance company in order to have some financial protection.

Although, each company has their own process for making a claim, we’ve outlined the basics steps to make an insurance claim in Thailand as well as provide more detailed information for how to claim insurance coverage with each of our partners here at MrKumka.com

What is a car insurance claim?

A car insurance claim is a request by the insured person to be compensated financially by the insurance company for any car damages that are covered by the insurance policy. When you have a car accident or a mishap on the road, you will need to contact your insurer (if you have car insurance) in order to report the accident, have the insurance agents investigate and compensate you financially for the damages to your vehicle or persons involved as well as send it to a car repair garage, depending on your insurance type.

How to make an insurance claim in Thailand?

  • 01

    Right after your accident, call your insurance company hotline and explain the situation. - If any person has been injured, call the emergency number first to get prompt medical care.

  • 02

    Prepare your insurance and car registration documents if you are able to.

  • 03

    Make sure to gather any evidence you can such as dash cam footage, cell phone pictures or any audio recordings.

  • 04

    Wait for your insurance surveyor and police to arrive. Do not discuss with parties involved, who is at fault, take or give any monetary compensation and do not move your car unless it is seriously affecting normal traffic.

  • 05

    Prepare the necessary claim form and documents as required by your insurer and submit them in a timely manner in order to submit the request for insurance coverage within the claim consideration window of time.

  • 06

    Together with your insurer, make a compensation agreement in order to be compensated and send your car to a repair garage, if necessary.

How to claim insurance coverage with the biggest car insurance companies in Thailand?

Aioi Bangkok Insurance Claim

: 1429

: www.facebook.com/Aioibangkokinsurance

: info@aioibkkins.co.th

: 25 Y.W.C.A. Building 14th and 22nd Floor, Bangkok Insurance, South Sathorn Road, Thungmahamek, Sathorn, Bangkok 10120.

Allianz Ayudhya Car Insurance Claim

: 1292

: www.facebook.com/AZAYfan

: Floor 1 Ploenchit Tower 898 Phloen Chit Road,Bangkok 10330

AXA Motor Insurance Claim

: +66 2118-8111

: www.facebook.com/AXAThailand

: 1168/67 Lumpini Tower 23 Fl., Rama 4 rd.,Thung Mahamek, Sathorn Bangkok 10120

Bangkok Insurance Claim

: 1620 or 0 2285 8000

: www.facebook.com/bangkokinsurance

: Motor Claims Department (3rd Floor), Bangkok Insurance Public Company Limited 25 Sathon Tai Road, Thung Maha Mek, Sathon, Bangkok 10120

Chubb Samaggi Motor Insurance Claim

: 02 640 4500 or 02 611 4455 dial 1

: www.facebook.com/ChubbThailand

: Notification.Service@Chubb.com

: 2/4 Chubb Tower, 12th Fl., Northpark Project,Vibhavadi-Rangsit Rd., Thung Song Hong, Laksi,Bangkok 10210

Deves Insurance Claim

: 1291 or 02 670 4444

: www.facebook.com/DEVESINSURANCE

: 97, 99 Deves Insurance Building, Ratchadamnoen-Klang Road, Pranakorn District, Bangkok 10200

Falcon Insurance Claim

: 02 037 9955

: www.facebook.com/FalconInsuranceTH

: Car Mate

: 33/4 Building A, The 9th Towers, 24th- 25th Fl. , Rama 9 Rd., Huay Khwang, Bangkok 10310

Jay Mart Insurance Claim

: 4262 or 02 099 0555

: www.facebook.com/JaymartInsure

: Marketinginno@jaymartinsurance.co.th

: 187, Jaymart, Floor 5, Ramkhamhaeng, Rat phatthana, Sa Phan Sung, Bangkok 10240

LMG Motor Insurance Claim

: 1790

: www.facebook.com/lmginsuranceTH

: 14th, 15th, 17th, and 19th Floor, Jasmine City building, 2 Soi Sukhumvit 23, Sukhumvit Road, Klongtoey Nuea, Wattana, Bangkok 10110

Mittare Insurance Claim

: 02-640-7777

: www.facebook.com/Mittare

: contactcenter@mittare.com

: 295 Si Phraya Rd, Si Phraya, Bang Rak, Bangkok 10500

MSIG Motor Insurance Claim

: 1259

: www.facebook.com/msigth

: 1908 MSIG Building, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10310

Muang Thai Motor Insurance Claim

: 1484

: www.facebook.com/MuangThaiInsurance

: 252 Rachadaphisek Road, Huaykwang, Bangkok 10310

Navakij Insurance Claim

: 1748

: www.facebook.com/navakijinsurance

: csc@navakij.co.th

: 100/47-55, 90/3-6 Sathorn Thani Complex, 26th Floor, North Sathorn Road, Silom, Bangrak, Bangkok 10500

NSI - Nam Seng Insurance Claim

: 0 2017 3333 or 0 2016 3333

: www.facebook.com/namsengins

: NSI Service App

: 767 Krungthep-Nonthaburi Rd., Bangsue Bangkok, 10800

Roojai Insurance Claim

: 02 582 8866

: www.facebook.com/roojai

: claim@roojai.com

: Roojai Mobile App

: Roojai Co.,Ltd. 4/222 Harbormall Unit 11A01, 11th fl., Sukumvit Rd., Moo 10, T.Tungsukla, A.Sriracha, Chonburi 20230

Sompo Insurance Claim

: 02-118-7400

: www.facebook.com/SompoThailand/

: cs@sompo.co.th

: 990 Abdulrahim Place, 12th, 14th Floor, Rama IV Road, SIlom, Bangkok 10500

Viriyah Car Insurance Claim

: 1557

: www.facebook.com/viriyahfan

: info@viriyah.co.th

: 10/7 Ratchaprarob Rd., Phayathai, Ratchathewi , Bangkok 10400

Syn Mun Kong Claim

: 1596

: www.facebook.com/smkinsurance

: 313 Srinagarindra Rd, Khwaeng Hua Mak, Khet Bang Kapi, Bangkok 10240

Thai Insurance Claim

: 1309

: https://www.facebook.com/pchangthaiinsurance

: tic@thaiins.com

: 34/3 Soi Langsuan, Khwaeng Lumphini, Khet Pathum Wan, Krung Thep Maha Nakhon 10330

Thai Paiboon Insurance Claim

: 0 2246 9635 and dial 77

: www.facebook.com/TPB.TLG

: 313 Srinagarindra Rd, Khwaeng Hua Mak, Khet Bang Kapi, Bangkok 10240

Thaisri Motor Insurance Claim

: 1219 or 0 2878 7000

: www.facebook.com/ThaisriInsurance

: claimmotor@thaisri.com

: 126/2 Thaisri Building, Krungthonburi Rd., Banglamphulang, Klongsan, Bangkok 10600

Thai Vivat Insurance Claim

: 1231 and dial 4

: www.facebook.com/thaivivat

: info@thaivivat.co.th

: 71 Dindaeng Rd, Khwaeng Samsen Nai, Khet Phaya Thai, Bangkok 10400

Thanachart Insurance Claim

: 02 662 8999

: www.facebook.com/Thanachartinsurance

: mail.insure@thanachart.co.th

: 999/1 The Nine Tower, Rama 9 Road, Phatthanakan Suanluang, Bangkok 10250

Tip Insure / Dhipaya Claim

: 1231 and dial 4

: Tip Flash Claim

: 1115 Rama 3 Rd., Chong Nonsi Tannawa, Bangkok 10120

Tokio Marine Safety Insurance Claim

: 0 2257 8080

: www.facebook.com/tokiomarinesafetyfamily/

: products@tokiomarinesafety.co.th

: Orakarn Building, 1st, 2nd, 4th and 6th Floors, No. 26/5-8, 26/10-11, 26/16-19, Chidlom Road, Lumpini, Pathumwan, Bangkok 10330

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